Our range of services is aimed at owners, asset and property managers of residential and commercial properties. We take care of property and financial accounting, SCR, WEG bills, necessary tenders and the coordination of rectification of defects, we provide support in obtaining building certifications and the carrying out of repair work. We also supervise external service providers and take care of data maintenance and validation.
Our preparation of service charge reconciliations is specially tailored to the needs of our customers and to the conditions of the individual properties.
In the field of financial and property accounting, we offer professional support and take over the accounting – but not limited to – accounting and billing, bank accounting, debit/nominal position, advance VAT return, monthly and annual closing activities and reporting.
One focus area is the maintenance of master data. It is performed with special attention, since it serves as a source of information for all subsequent operations.
IntelliWay Services prepares the documentary evidence for the BREEAM, LEED, DGNB and EDGE certification systems. In addition, data for the ESG tool GRESB and EPRA reporting is determined and analysed.
We offer property managers professional back-office support in the commercial and technical management and administration of complex residential and commercial properties according to the objectives of the client or owner.
The longevity of a property building essentially depends on ther absence of serious disruptions to building operations.
Protecting our customers' data is our top priority. We aim at working based on the use of new applications in the field of cyber security.
We mainly work via direct access to our customers' software systems using a secure VPN connection.
Our employees and consultants work directly via the customer's own interfaces. All processes are processed and stored on their servers.
Our customers' IT departments retain full access and management control.
We proudly hold several certifications – in order to demonstrate our high standards to our customers: ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 20000 (IT Service Management), ISO/IEC 27001 (Information Security Management Systems) and PCI-DSS Certification (Payment Card Industry Data Security Standard).
We also ensure GDPR-compliant data processing.
IntelliWay Services GmbH (based in Frankfurt on the Main) is your contractual partner. All contractual conditions are based on the German law, our liability insurance including.