We take over back-office property management processes such as helpdesk, maintenance and repair coordination, cash collection, master data processing, tendering, selection of service providers, etc.
Via our helpdesk we process tenant inquiries and complaints, control the repair of damages, commission service providers, coordinate appointments, check deadlines and document the entire process. Owners are informed about the optimization potential and costs.
We use a nationwide network accross Germany for tendering and selection of service providers. We determine the need, prepare bills of quantities, describe requirements, tender and monitor the proper delivery of the services.